Service contracts
Commercial Door & Shutter Service Contracts
One point of contact, planned servicing that prevents breakdowns, and no lock-in on your repairs.
Free Second Opinions
On any repair quote — no obligation.
Perfect 5.0★ Rating
Five stars on Google — every single review.
Experienced Engineers
Skilled, experienced, directly employed.
Compliant & Safe
All work meets current safety standards.
Regional Coverage
North Wales & the Mid Wales coast.
A service contract from NW Automatic Doors gives facilities and estates teams a planned way to manage automatic doors, shutters and gates across North Wales — from one site to a whole estate. You get one point of contact, clear records for your safety file, priority response, and no obligation to use us for call-outs or repairs.
Use the quote route for a considered brief, or call when you want to talk through the site before deciding.
A maintenance plan that fits the estate
Maintenance starts with workload, risk and the evidence you need to keep.
A planned programme should make future decisions easier: understand the assets, schedule around operations and leave a clear record of what was checked and what needs attention.
- Survey the assets and priorities
Start with the doors, shutters, gates and barriers in use, the condition they are in and the impact if each one fails.
- Set visits around the way the site works
Match servicing frequency and access windows to workload, trading, deliveries, tenants or public footfall.
- Keep records and decisions visible
Use clear service notes and early warnings to support safety files, budget decisions and future repair planning.
Fragmented servicing makes simple faults harder to control
When asset details, visit notes and repair decisions are spread across different sites or contractors, it is harder to see which openings carry the most risk and where repeat faults are building. A service contract creates a single planned route: know the assets, schedule the visits and keep the relevant records with the people responsible for the building.
What a contract puts in place
- A planned servicing schedule set around each door’s workload
- One point of contact for every site and asset
- Priority response if something fails between visits
- Clear written service records for your compliance file
- Early warning on parts that are wearing out
- No lock-in — you’re never tied to us for repairs or call-outs
One standard across a single site or full estate
Whether you run one shop or a portfolio of buildings, we set servicing frequency to match how hard each door works and keep the paperwork straight across every location. Facilities and estates teams get one number to call and one consistent standard, instead of chasing a different local contractor at each site.
From survey to a working schedule
- We survey your doors, shutters and gates and note their condition
- We recommend a servicing frequency for each asset
- You get a clear contract — servicing only, no call-out lock-in
- We schedule the visits and keep your records up to date
Facilities proof
A clearer contract for busy site teams
The contract covers planned servicing and records. Repairs stay transparent, quoted separately and never locked in by small print.
Answers
Frequently asked questions
What does a door service contract include?
It covers planned, scheduled servicing of your automatic doors, shutters and gates — safety checks, adjustment, lubrication, wear checks and clear written records — at a frequency set around how busy each door is. Repairs and call-outs are separate, so you’re never tied in for them.
Are we tied in for repairs under a service contract?
No. Our service contracts cover the planned servicing only — you’re free to choose who carries out any repair, and to get a second opinion at any time. Most maintenance contracts, with any provider, work this way: they cover servicing, not breakdowns.
Can you cover several sites on one contract?
Yes. We look after single-site and multi-site estates across North Wales on one agreement, with one point of contact, a shared schedule and consistent records for every location — ideal for facilities and estates teams managing a portfolio.
How often will you service our doors?
It depends on how hard the door works. Busy entrances like supermarkets or hospitals often need servicing more than once a year to stay safe and reliable; quieter doors need less. We recommend the right frequency for each asset when we survey your site.
Related
Related commercial services
Plan the maintenance route
Put asset risk, visit windows and records in one plan
Start with the doors and access points your team manages, then build a servicing route around workload and the evidence you need to keep.
Request a maintenance quoteSite down now?
Call the 24/7 emergency line
If a door, shutter, gate or barrier is unsafe, stuck or stopping access, use the urgent route instead.
Call 01492 200 543Our coverage
Proudly Covering North Wales & the Mid Wales Coast
From coast to countryside, our engineers are based locally and ready to respond quickly when you need us.
- North Wales
- Mid Wales coast
- Anglesey
- Gwynedd
- Conwy
- Wrexham
